Control and automate your web hosting business with Parallels Helm
Parallels Helm is a Microsoft windows control panel solution, empowering hosting providers to control, automate and sell virtually any product or service. Helm allows service providers to keep their operational costs down and serve their customers better, resulting in efficient service, improved revenue and greater levels of customer satisfaction.
Helm has the flexibility to support any sized web hosting company by being able to provide its full range of services across thousands of servers or all on just one single machine. Adding and removing servers as you grow is easy and Helm has the ability to distribute your web sites across multiple servers insuring that they are used as effectively as possible.
By streamlining server-to-server communications, the next generation of Helm is faster, more flexible and more secure.
Advantages
Helm was written from the ground up specifically to cater for the widely different types of hosting businesses in the industry. Helm has a flexibility that is unbeatable and has been proven to dramatically reduce support time, administrative time and provide growth capabilities unparalleled by other control panel systems.
Scalability
All webhosting providers have to start somewhere, and it’s usually on just one or two servers. Being able to grow to hundreds or thousands of servers is very important, and Helm will support this growth every step of the way. What makes Helm unique is that it will offer more than just adding a web server. Helm has a unique, powerful service distribution facility that is capable of running any services on any server including mixing and matching services from different providers.
Standard Interface
Helm provides a standard interface for all the services. Even if you have three types of mail servers, all the website owners will use the same interface no matter which service they are distributed to.
Centralized Control Panel
By providing a single control panel for all your users it becomes much easier to manage your customer base. There’s no need to log into multiple locations to manage your users as every account is accessible from your administrators login, even if your customers sites are setup on remote servers.
Integrated Communication System
By providing a single system for all your users Helm allows you to easily keep in touch with your customers. The integrated Communication System allows you to send all your customers important notifications. Helm will handle many of your day to day communications with your customers such as sending invoices and payment reminders.
Extensive Billing System
Helm allows hosts to bill for any type or number of web hosting services. Complex service bundles can be configured with any number or type of service, enabled, activated and billed with one itemized invoice. Helm also allows you to automatically charge your customer for the services they use on a daily, weekly, monthly, yearly or one-time basis and offer customers multiple payment options including credit card, PayPal, check and bank transfer.
Personalization
You can include your own custom HTML headers and footers for your customers. Helm will even allow you to provide custom links that will appear on the customer’s side bar to go to any location you like such as helpdesks, forums or contact pages. This means that you can change the look and feel of Helm to fit more in line with your own website branding, whilst losing none of Helm’s functionality.
Reporting
Helm lets you generate reports for reseller, customer and domain bandwidth usage over specified periods. This expands on the basic statistics that cover two default time periods.
Benefits
Helm 4 is designed to cater to different types of hosting businesses. Its flexibility dramatically reduces support time, administrative time and provides growth capabilities unparalleled by other control panel systems.
- High level of automation. Helm’s automation saves hosting provider’s operational costs and resources, resulting in soaring profits, efficiency and customer satisfaction.
- Highly Scalable. Add new servers independently, running them as mail servers, DNS servers and web servers. Expand without buying and installing more software!
- Built in billing system. Allows hosts to automatically bill their customers in any currency for the services they use with multiple payment options including credit card, PayPal, cheque and bank transfer.
- Totally customizable. Helm4 has its uniqueness in its complete customization ability. Get it customized by us or your development team.
- Add new services to your product range. While major control panels control only basic processes like DNS, FTP and Email, with the Helm 4 modular framework, add new services to your product range in a simple plug-n-play manner.
- Additional options specific to the module. Your administrators can choose how best the module is to serve them, rather than having them work for the system.
- Carbon neutral control panel. Contribute in protecting the environment, save energy expenditure, and add a green edge in your marketing.
For more information please visit Parallels Helm web site
